Customer Outreach Representative

工作地 安大略, 加拿大 发布日期 2025年7月29日 职位 ID 19993

Our Opening and Your Responsibilities

We are looking for a Customer Outreach Representative for our Mississauga location primarily responsible for generating leads to sell service contracts via outbound call campaigns. Responsible for executing targeted and planned ibase marketing campaigns, prospecting, and nurturing new contract sales leads by utilizing the telephone, e-mail, Internet, and other available technologies. You will work closely with the Service sales team and the Field Operations teams to confirm site specific requirements and gathering asset information when needed.

Essential Duties and Responsibilities:

Call on customers to advise them of available products and services offerings.
Entry of sales leads for external sales pursuit; and pursuit of select open leads for closure.
Qualify sales leads by assessing need, budget, and buying authority.
Effective nurturing of leads; building relationships by conducting ongoing, informative dialog that helps qualified prospects who are not yet sales-ready.
Assist manager and senior management by providing monthly updates about recurring business issues that require a proactive approach.
Assure database integrity by validating and correcting the data housed within CRM, sales, and service databases at every practical opportunity.
Track all outbound and inbound calls in SAP and capture specific customer and product details related to the call.

What You Need to Succeed

High School degree or equivalent, in combination with a minimum of 2 years direct experience in a customer service or sales operation.
Prior experience working in a call center environment or related telephone call operation is desired.
Ability to key a minimum of 40 WPM with accuracy.
A proactive approach to interpreting the customer’s requirements and assist in addressing the customer’s needs.
Must be legally entitled to work in Canada

Our Offer to You

Medical, dental, prescription drug, and vision care coverage through Claimsecure, effective the first day of the month after 30 days of employment
And, all the usual such as paid time off, short- and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
Global market strength and worldwide leadership in weighing
A brand name that is identified worldwide with precision, quality, and innovation
Thousands of patents, design and innovation awards
A commitment to extraordinary service on our state-of-the-art equipment

About Mettler Toledo

METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.

Equal Opportunity Employment

We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. If you’d like more information about your EEO rights as an applicant under the law, please click here.

Mettler Toledo endeavors to make www.mt.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at EEO@mt.com.

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Customer Outreach Representative

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Customer Outreach Representative

更多关于METTLER TOLEDO。

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Our Commitment
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