Inside Sales & Planning Coordinator

工作地 劍橋, 英格兰, 英国 发布日期 October 07, 2025 职位 ID 20357

Our Opening and Your Responsibilities

METTLER TOLEDO is a global leader in precision instruments and weighing solutions, known for delivering high-quality, innovative products across various industries. Our X-ray Division specialises in cutting-edge inspection technologies that help customers ensure product safety and quality - focusing on designing and manufacturing advanced X-ray inspection systems that detect contaminants, verify product integrity, and support compliance with industry standards.

We are looking for a proactive individual to join our team as an Inside Sales and Planning Coordinator. You'll manage the complete order lifecycle, collaborating with all departments across the business to ensure on-time delivery is consistently met and exceeded for every customer order.

What You'll Do

Develop and maintain excellent working relationship with customers to ensure that their requirements are met and that they are receiving an exceptional level of service
Manage customers’ expectations by communicating effectively to internal and external stakeholders
Ensure all customer orders for systems and spare parts are processed accurately within a timely manner
On a daily basis, plan and schedule new planned orders ensuring they are planned and released in accordance with production system
Run weekly open order books specific to each customer and distribute accordingly
Work cross-functionally with departments such as Market Managers, Engineering, Production, Purchasing, Quality and Dispatch to comprehensively understand order status
Attend and present relevant data at the daily production meetings such as SQCDP, release meeting and E2E boards
Respond to and resolve all enquiry & complaints received in a professional and timely manner
Schedule EPO’s and manage engineering capacity

What You Need to Succeed

Experience working in customer service and sales order processing
High level of attention to detail and order inputting
Ability to communicate complex messages in a clear, straightforward and empathetic way
Ability to work to tight deadlines and under pressure
Ability to interact with peers, managers and employees
SAP knowledge is desirable

Our Offer to You

Competitive salary
Employee bonus plan
Flexible and hybrid working options
Free onsite parking
Career progression and development opportunities
25 days holiday plus bank holidays
4x salary Life Assurance
Access to 24/7 Employee Assistance Programme to support mental health and wellbeing.

About Mettler Toledo

METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.

Equal Opportunity Employment

We promote equal opportunity worldwide and value diversity in our global workforce, which reflects the diversity in the many countries in which we operate internationally. Our commitment to Equal Opportunity and Diversity begins with our recruitment and selection process. We will ensure that individuals with disabilities are provided reasonable adjustments to participate in the job application or interview process. If you consider yourself to have a disability or learning difficulty which means you are unable to complete the application process online, please get in touch by email to ukrecruitment@mt.com so that we can make alternative arrangements for you. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.

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Inside Sales & Planning Coordinator

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Inside Sales & Planning Coordinator

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